Warranty Information for New Homes sold by Harlland
– The Manufacturer’s one year guarantee covers the whole structure of the home, and all parts, components, fixtures and fittings.
– The Manufacturer’s Ten Year Gold Shield Scheme covers against any major defect in the load bearing structure of the park home.
– After you have owned your home for two years, the Platinum Seal Insurer is responsible for all Manufacturing Structural Defects for the remaining term of your warranty (Tingdene 10 Years) and (Prestige 8 Years) subject to you maintaining your home as required by the insurer and manufacturer.
Internal to the Home
– The Manufacturer’s one year guarantee
also covers electrical equipment and the central heating boiler supplied at the time of sale of the home.
The above are normally provided under the Gold Shield Scheme.
External to the Home
Harlland Group provides a two year warranty on the items that are supplied at the time of sale of the Home and will warrant that these items will be fit for their intended purpose and of satisfactory quality.
These items are: the paths to the home, the skirting to the home, the front and rear steps to the home and, if supplied, the car parking space, the patio and the shed.
Dealing with After Sales Issues
For the first year, our staff will take care of all issues that come up. Just make sure you let them know straight away.